Car dealerships are being disrupted by a multi-day outage after cyberattacks on software supplier

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NEW YORK (AP) — Car dealerships across North America have faced major disruptions this week. CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday.

CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday. That led to an outage that continued to impact many of their operations on Friday.

CDK “executed extensive testing," consulted third-party experts, and restored its core DMS and Digital Retailing solutions by the afternoon, Finney said in a prepared statement. The message added that the company was aware of “bad actors” posing as members or affiliates of CDK to try to obtain system access by contacting customers. It urged employers to be cautious of any attempted phishing.Several major auto companies — including Stellantis, Ford and BMW — confirmed to The Associated Press Friday that the CDK outage had impacted some of their dealers, but that sales operations continue.

 

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