DEAR MISS MANNERS: My massage therapist called me on the phone to cancel my appointment because she was sick. I was in the bathroom at the time, so I didn’t get to talk to her, I just heard the message.
I emailed her, asking what the deal was. She replied that since I had not called her back, and as she did not want to do business with “rude people,” she sent the refund and did not want to see me anymore.
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