24-hour call centre launched to assist with Gender-Based Violence - SABC News - Breaking news, special reports, world, business, sport coverage of all South African current events. Africa's news leader.

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A 24-hour call centre to assist in victims of gender-based violence has been launched by the KwaZulu-Natal Department of Social Development in Pietermaritzburg. sabcnews

It’s part of the drive by the department to intensify its efforts in the fight against gender based violence.has been launched by the KwaZulu-Natal Department of Social Development in Pietermaritzburg.It’s part of the drive by the department to intensify its efforts in the fight against gender-based violence. A rape survivor who spoke on condition of anonymity says her family did not believe her when she told them she was raped.

KwaZulu-Natal Social Development MEC Weziwe Thusi says the facility will have social workers and it will operate 24-hours a day. Thusi says the new system is linked to the South African Police Service and Emergency medical and rescue services. “This means that a person who finds themselves in a vulnerable position will no longer need airtime to get assistance nor will she need to make multiple calls. We’re currently working on introducing Skype for people with disabilities, GEO Location and please call me options. Our Call centre social workers will soon be trained in sign language so that they can be able to communicate with people with disabilities.

 

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Toll free line linking to SAPS, emergency services launched in KZN - SABC News - Breaking news, special reports, world, business, sport coverage of all South African current events. Africa's news leader.Police and emergency services are now equipped to deal with emergencies faster through a 24-hour call centre.
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