Why employee training a critical investment for organizations

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By: Melville Brooks, Director of Talent Management, Omega Healthcare Philippines Attracting and retaining top talent has become more challenging for

Attracting and retaining top talent has become more challenging for companies in today’s competitive market. As a result, employers are continuously refining their employment packages to meet the evolving needs of the modern workforce and secure the best talent.While higher compensation and expanded benefits remain important, companies must also prioritize employee training and development opportunities.

. This shift aims to strengthen both talent acquisition and retention efforts, acknowledging that investing in training and development is crucial for long-term success.Enhances employees’ skills This commitment is evident in Omega Healthcare’s operations in the Philippines, where tailored training opportunities are provided for specific roles and skill sets. For instance, employees in patient-calling positions receive training in voice modulation, accent enhancement, and essential soft skills. They are then introduced to the healthcare revenue cycle management processes, followed by client-specific training to ensure excellent service delivery.

 

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