Uber’s decision is part of the company’s revised community guidelines that are rolling out in the United States and Canada.
The company said that riders who are at risk of losing their access to the app will have several opportunities to improve their score before any action is taken. Uber said it will not be releasing a minimum rating level that keeps riders out of the danger zone, partly because the score will be dependent on the average passenger ratings in a person's city.
“Each city has its own minimum threshold which is directly related to the average rider rating in that city,” the company said in a statement. “Ultimately, we expect this to impact only a very small number of riders who have been consistently rated poorly by drivers and, as a result, have a low rating,” the company said, adding that banned riders will also not be able to use the company’s Uber Eats feature.
Shit I didn’t tip my last couple rides
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