In other words, online reviews beyond the ratings on a company website, are key. Creating a Facebook Page and a3. Ask For A Review When The Customer Is Most Motivated
In addition to using small incentives to encourage customers to leave a review, it’s equally important request a review at the right time – when customers will be the most motivated to leave one. So when is the right time? “It really depends on the business and the products or services that you offer. If you sell simple consumer products, like clothing for example, then asking for a review right after the customer receives the package, when they’re most excited, is probably a good idea.
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