Mark Frey is the president of Cambridge Global Payments.
As I look back on my first months as president, and the years I spent preparing for the role, I believe there are four key steps to building a foundation of trust when transitioning into a leadership position, whether it’s your first time in management or you’re taking the next step in your career.My first piece of advice to anyone striving for a management position is to not wait until you’ve been granted the title.
Many managers favour direction over collaboration and use competition and tension among their team as a strategy to drive results. This strategy is often used in sports, when a new coach will join a team and their approach is to come in with aggression – to push the team to their limits in the hope of making them grow.