To be sure, the report noted that advisers are likely "inherently biased," given the service robo-advisers are looking to provide. Still, "the data continues to reflect that people in this equation cannot be replaced, only augmented by technology that can leave them more efficient and informed," the authors wrote.
His comments highlighted not only the fast-changing relationship between advisers and technology, but in the generational gaps that come with implementing new tools. Other firms catering to high-net-worth clients are making digital strides for advisers and clients alike. The Swiss firm UBS, among the world's largest wealth managers with $2.5 trillion in client assets, is innovating for the well-heeled set in which it specializes.
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