Federal politicians grilled executives of Canadian airlines and airports on Thursday over the holiday travel disruptions, calling the wave of cancelled and delayed flights a “disaster” that ruined winter getaway plans and kept families apart at Christmas.
The airlines say snow and cold weather in much of the country grounded planes and slowed the movement of crews, causing a cascade of late and cancelled flights across their networks. Executives from WestJet Airlines, Air Canada and Sunwing apologized to affected customers, and said they were complying with the regulations that cover refunds and compensation.
Sunwing was singled out for its widespread failure to transport and bring home passengers from sun resorts.
AirPassRightsCA APPR has done nothing to protect the thousands of WestJet customers who’s flights were cancelled and denied compensation and a refund. Westjet denies a refund with no recourse then holds on to your money! They owe my family $12,000! OmarAlghabra sits, watches and does nothing.
AirPassRightsCA Talks easy MAKE AIRLINES ACCOUNTABLE