Lu says Zoom’s mission is to unlock new levels of productivity and operational excellence for local companies.US-based Zoom Video Communications Inc is enhancing its focus on driving domestic businesses towards digital transformation by harnessing artificial intelligence .
“We now have up to five different generations working side by side. Their priorities, expectations and experiences are obviously different, so what they value from an employer is going to be different as well,” Lu toldHe noted that in Malaysia, millennials and Gen Zs are expected to make up 70% of the workforce by 2025.
For local companies, he said, a good example is Zoom AI Companion which enhances virtual meetings by providing summaries with action items and next steps based on real-time transcription during the meeting. “In a diverse market like Malaysia, having a tool like Zoom AI Companion that supports multiple languages, including Malay, and enables communication across geographies will be a gamechanger for workplace collaboration — even more so in Malaysia given that it is a ‘melting pot’ of various groups and cultures,” Lu said.