Amazon’s online pharmacy is clashing with a company that collects health information, and it could have huge implications for the future of healthcare

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The spat highlights a key question facing the pharmacy industry about who should have access to a patient's medical information.

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Now with the backing of Amazon, PillPack especially has the healthcare industry at attention. At the time Amazon announced it was buying PillPack, the deal ReMy told Business Insider that it works with many data providers, including Surescripts, and a number of clients, including PillPack. In particular, the company said it works with organizations"through the final few miles of care delivery," which include pharmacies and doctors.PillPack had been informed in July that ReMy had been told by Surescripts that it would soon no longer be able to share that information with PillPack.

"Given that Surescripts is, to our knowledge, the sole clearinghouse for medication history in the United States, the core question is whether Surescripts will allow customers to share their medication history with pharmacies and if not, why not?" Miller said in the statement.Surescripts on Monday cut off ReMy's access to its data, saying ReMy was sharing the medication history information with a pharmacy.

Traditionally, pharmacies are sent a prescription to fill from a doctor. The pharmacist and her team then dispense the medication to the patient. They can check with the patient's pharmacy benefit manager to understand both what the patient will have to pay and whether the pills she's taking will have any bad interactions with other drugs that patient's on.Amazon is threatening the future of independent pharmacies. Here's how they're fighting back.

 

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