It’s time for companies to stop deferring change

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Visionary organizations should be routinely scanning the horizon for when to embed the concept of change management - a term used to describe an organization’s ability to maintain productivity through disruption. A good organizational change-management strategy typically translates the lofty ambitions of senior executives into clear communication for the employees it will affect.

working in the branch offices – to adapt to technology, explains Ms. Smith, whose 20-year stint in the financial sector mostly involved building organizational and individual change-management capability in organizations that regularly see disruption., whose sales and stock price plunged in the mid-2000s. The pizza maker is well known for the way it overhauled its ingredients and menu items, but it was the company’s digital metamorphosis that was the game-changer.

But it's a known fact that the older we get the more resistant to change we become...

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