If I want to transform my company to have a customer service/customer-centric culture, how do I get started?–––Ready in Racinestatement that people at your company can get behind and bring to life through their actions.
Three of my favorite statements of purpose:We exist to make a difference and bring unexpected happiness to people’s everyday lives.The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission.Once you’ve decided on your purpose and crafted a statement that expresses it, it’s time to bring it to life. This happens when you embed your purpose into:
Wow, just amazing, 1- you have no idea on how Apple employees get trained and no ( not all were trained effectively) ; 2- you made an editorial on what any 15 year old watching Youtube could tell you. Forbes, you are lacking context more and more lately.