However, as the pressure of the pandemic is felt heavily in the restaurant and quick-service industry; the shift to food delivery becomes more important as an option for these businesses to get to their consumers.
It is against this backdrop that we have assessed trends that will continue post-lockdown and options that are available for business owners in food delivery, and make recommendations for pursuing this route.Social distancing will continue to be part of society for some time and anxious consumers need alternative ways of getting their meals while ensuring the safety and wellbeing of their loved ones.Strict hygiene regimes by both business owners and consumers are the new normal.
Another opportunity is to put in place new ways of getting your meals to consumers, as they may no longer want to come to you, and that relates to food delivery. The local food delivery industry is dominated by third-party operators, including Mr D Foods and Uber Eats, representing approximately 90% of the market. According to Business Insider, only 10% of food is delivered by fast food establishments themselves.