. That’s phenomenal when you think about what that means for healthcare providers’ ability to scale their reach.
If you don’t have two-way communication and the ability to take instant action on customer and employee feedback, you will be left behind during the pandemic, or any other time of disruption. That’s why everyone needs the XM Platform: to make communication and action taking drop dead simple for every organization.
A system of action creates a behavior where employees hunt down and close experience gaps. The Qualtrics system of action helps you be proactive, to solve the root cause, overhaul processes, and fix broken experiences.
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