SINGAPORE - A number of customers of DBS Bank faced difficulties in accessing its business banking portal DBS Ideal for more than a day, with some taking to Facebook to complain about the disruptions.
Some frustrated customers posted their complaints on the DBS Facebook page from Monday morning. In its reply in the comments section, the bank apologised and stated that they were working on a solution. While Mr Pao could access the service at around 1.30pm on Tuesday, he faced glitches about 10 minutes later.
A finance manager in a company of around 10 people who wanted to be known only as Ms Cheong said that she had tried to access the system hourly since Monday morning while being"chased by overseas vendors".
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