Younger adults' hunger for convenience might not translate to high telemedicine usage - Business Insider

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Brands must be judicious about what they communicate via email—what a brand considers to be essential information may not meet that bar for the recipient

. But it also shows that seniors are comfortable using the tech, while younger adults aren't growing accustomed to it.

So, even if younger adults enjoy convenient care services, it's clear they're not the ones fueling spikes in use amid the pandemic. Once coronavirus outbreaks dissipate on a large scale and patients more readily leave their homes, it seems more likely that seniors will be the ones driving telemedicine's endurance by taking a hybrid approach, seeking out telemedicine when an in-person visit is not deemed necessary.

Millennials and Gen Zers are more likely to seek out the convenience and accessibility of brick-and-mortar retail clinics.

 

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