As manufacturers struggled to meet demands during the COVID-19 pandemic, they became increasingly aware of how ecosystems and digital technology could help them manage disruption. Ecosystems form when a collaborative network of stakeholders—enabled by digital technology—come together in meaningful ways to solve shared challenges and meet shared objectives.
If so many manufacturers believe in the importance of ecosystems—and have invested in the applications that can be used to support them—why do the tangible benefits continue to lag? Part of the reason may be due to a lack of skill at working with ecosystems on the part of companies. Globally, a third of manufacturers say they don’t have the experience to develop an ecosystem and are concerned about achieving the required level of coordination.
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