CNBC obtained a screen recording of the inspection process, referred to as a Driver Vehicle Inspection Checklist, showing a step-by-step breakdown of how it works.
If a driver marks issues with the van, the Flex app will immediately prompt them to contact their manager. The app also won't show drivers their package delivery route. Once the van is repaired, whichever driver is first assigned to the vehicle must verify in the Flex app that any issues were fixed. But drivers say there are persistent safety hazards in their vehicles, from jammed doors and broken backup cameras to bald tires and seatbelts that won't lock, and managers discourage them from reporting these issues on the checklist.
The driver said they noticed numerous safety hazards while working for their DSP. Several vans had broken backup alarms, which alert pedestrians and other vehicles when the van is reversing. Check engine lights and other sensors were often flashing on the vans — enough that drivers joked it looked like Christmas lights, the driver said.
Kirk said he was confused why his DSP wouldn't let employees report issues like he experienced during vehicle inspections., in an interview. "If this is not supposed to be in service, why am I still driving it?"After drivers flag an issue during inspections, Amazon requires DSP companies to "ground" the vehicle, or take it out of operation for repairs.
annierpalmer If true, totally unacceptable!