KUALA LUMPUR, Oct 4 — The company behind the Ubiquitous Customs system has come out to deny the negative portrayal of the project as reported within the Auditor General’s Report Year 2019 Series 2, asserting it was an operational system raking in millions of ringgit in revenue through duties collected.
“The information we got from the project team was that they were just told to stop their operation,” she explained. “As such, it is illogical to roll back to SMK for all the manual processes again while the facts have shown otherwise,” said Asmar as she read an excerpt from SAM’s letter. They included the discovery of incomplete documents for payment vouchers for the system, and how the project remains incomplete since it began in October 2013 even after five extensions of time were given to them.