Comes as the airline scrambles to get customers off the ground after flights were cancelled or delayed. Selling point of BA's Club Europe short haul business cabin is middle seat being kept free. But passengers received a 'flatly worded' email before boarding to say middle seat would be filled.
Comes as the airline scrambles to get customers off the ground after flights were cancelled or delayed. Selling point of BA's Club Europe short haul business cabin is middle seat being kept free. But passengers received a 'flatly worded' email before boarding to say middle seat would be filledThat’s nothing new. BA has been self harming their reputation for many years in a desperate effort to survive under incompetent management. They copied and failed the cheap airlines and lost the business class customers .Ripe for takeover
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