Content moderator in Kenya sues Meta over working conditions - SABC News - Breaking news, special reports, world, business, sport coverage of all South African current events. Africa's news leader.

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A former moderator working for Facebook owner Meta Platforms Inc on Tuesday filed a lawsuit alleging that poor working conditions for contracted content moderators violate the Kenyan constitution.

The petition, also filed against Meta’s local outsourcing company Sama, alleges that workers moderating Facebook posts in Kenya have been subjected to unreasonable working conditions including irregular pay, inadequate mental health support, union-busting, and violations of their privacy and dignity.

Sama declined to comment before seeing the lawsuit but has previously rejected claims that its employees were paid unfairly, that the recruitment process was opaque, or that its mental health benefits were inadequate. Facebook did not admit wrongdoing in the California case but agreed to take measures to provide its content moderators, who are employed by third-party vendors, with safer work environments.The Kenyan lawsuit was filed on behalf of Daniel Motaung, recruited in 2019 from South Africa to work for Sama in Nairobi. Motaung says he was not given details about the nature of the work reviewing Facebook posts before his arrival.

 

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