Maxis has announced its Managed Voice solution which aims to future proof communications systems for businesses. If you’re still using a dumb desk phone or traditional PBX system at your office, this solution uses Voice over IP which offers greater flexibility and scalability so that you won’t miss an important call.
Maxis’ Managed Voice service costs from RM15 per user per month and it comes with free calls between Maxis lines as well as free 200 shareable minutes per line per month. The service comes with a minimum subscription of 10 users, with a contract period of 12 or 24 months. This means you are looking at RM150/month excluding additional taxes. Excess calls are charged at 7 sen/minute to other fixed and mobile numbers, or 4 sen/minute for calls to other local fixed lines.
Since this is a cloud-based telephony service, it also works as a virtual call centre with interactive voice response, allowing businesses to forward calls to specific team members on their mobile phones. There’s also a group hunting feature, which is useful for directing calls to a team of sales representatives or customer support. For each team member, they can also make VoIP calls on their mobile or desktop devices to ensure a clear separation of personal and business phone numbers.
With the current promo, you can get 20% off on the monthly subscription fee if you sign up with a 36-month contract with a Maxis Fixed connectivity such as Maxis Business FIbre, Dedicated Internet Access or Maxis Usage-Based Internet . The promo is running until 31st December 2022.