Stomp contributor David was not expecting to be insulted or mocked when he enquired about wheelchair transport services for his 87-year-old grandmother.
David shared his unpleasant experience with Vimo Services, a social enterprise that provides limousine service, wheelchair transport and bicycle transport. David shared screenshots of his WhatsApp conversation with Vimo Services, who had replied to his enquiry about oxygen with a curt 'no' before saying: 'It's free. From the air.'
Stomp contacted Vimo Services on Tuesday and received an automated reply stating: "Our answers are short and direct as they deliver the best results."
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