A spokesperson with the AG told us they are trying to help customers like the Kerrs – and the Kornfeinds, who had a similar experience.The $30,000 Kornfeind paid for a deposit to fix the siding and gutters on his home went down the drain. Since writing the check, no work has been done to his home in Buffalo Grove.
We stopped by Window Depot USA of Chicago's Elk Grove Village location – where it looked more like a construction site than an office.We also exchanged emails with the president and chief executive officer of Window Depot USA – but he offered no insight, explanation, or relief for the customers in the Chicagoland area who are now out thousands."It's absolutely terrifying," said Laura Starr.
"Window Depot took all of our money, but they didn't pay their contractors with that money - so we are trying to avoid having a lien filed against our home. We're trying to avoid having to pay twice," Starr said."I just really hope that as many of us as possible can be made whole again."