SAP is targeting its CRM business with 3,000 job cuts despite full year 2022 revenue of €30.9 billion, up 11 percent.
The German enterprise software giant likes to put an emphasis on its cloud revenue – the subject of strategic focus since– which increased 30 percent in the last quarter of 2022, compared with a year earlier, to reach €3.39 billion. The financial performance is unlikely to save the 2.5 percent of the workforce earmarked for the chop.
"It's a targeted restructuring where we are optimizing our portfolio," he said."We are winning in CRM in certain places every time when we connect our CRM capabilities to the supply chain to inventory, where we are coming with our industry expertise. But we have other places where we can still optimize our portfolio in the CRM… this is what we are doing."