Musk's Twitter Blue breaking unfair business practice rules: EU agency

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Elon Musk's Twitter Blue is breaking European rules about unfair business practices by failing to show its full cost to consumers right away, EU agency says

In EU countries that use the euro currency, Twitter Blue has anof 8 euros, or about $8.50, for the web app — a little more than the $8 price in the US. The advertised annual price for most EU users is 84 euros, or about $88.50, versus $84 in the US.

That means Twitter users in Europe wouldn't know the subscription could actually cost an extra $20 a year until the Stripe checkout page automatically adds the tax after a second or two. The website in Germany initially showed 84 euros for an annual subscription, but that rose by 20%, or 16.80 euros, to 100.80 euros, at checkout. The final price wasn't shown anywhere prior to checkout.

A spokesperson for the European Consumer Centre in Ireland — part of a network of offices that are designed to protect consumers and that are co-funded by the European Commission — said they reached out to legal staff in ECCs across the EU, and got responses from Belgium, Germany, Croatia, Ireland, and Malta, after being contacted by Insider.

 

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