Frankie Cavanagh, chief technology officer at Gemba, a virtual reality workforce learning platform, is dedicated to finding the best ways to engage people with learning. He said VR is a perfect tool to revolutionize workplace training and increase employee engagement.
VR immerses an employee into a simulation of the exact topic of their learning sessions. The sheer exposure and immersion into the topic greatly help workers remember what they are learning more than conventional methods. Employees can also prepare for the kinds of responses they might receive in return. In these VR settings, virtual humans could have a positive, negative, or neutral response to what an employee might say, making them better equipped to respond to similar emotions displayed in an actual conversation in the workplace.
It's the ultimate responsibility of a leader to help lower the emotion in the room, Byham said. They're supposed to listen, connect with you, and help employees feel heard. These VR simulations help leaders break through and get into more in-depth performance conversations.
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