Broadband outage affecting North Slope due to undersea fiber cut, company says

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Quintillion said an undersea fiber optic line was severed by Arctic sea ice, leading to a widespread disruption of service to Arctic communities that may not be fixed for up to two months.

is a natural phenomenon in which icebergs scrape along the bottom of the sea floor, disrupting plant and animal ecosystems, as well as manmade infrastructure.

Quintillion said that its service team has been sent via a repair vessel to the point of the line break, but estimated that a full restoration of broadband service won’t be complete for six to eight weeks due to ice breakup in the region. “We have engaged our marine maintenance vendor, provided data regarding the existing facilities nearby the fault location, and are planning the repair operation,” the company said. “We are continuing to pinpoint the repair location using coherent optical time domain reflectometer equipment located at our Oliktok Point cable landing station. This will support repair planning and ultimately expedite the repair process.

 

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