. Since then, Ottawa has also toughened the laws around the way airlines are required to treat passengers when flights are disrupted or baggage is lost.
“The sector is highly interdependent, and if some disruption happens at an airport in luggage handling … then it could have an impact on an airline performance,” Mr. Alghabra said at a news conference on Parliament Hill on Tuesday. “This framework now holds the sector accountable to each other.Mr.
“We already share accountability through our commercial contractual relationships and are continually improving communications for the passenger,” said Monette Pasher, president of the council.