, which represents another dispiriting example of how our formerly nationalised industries, now under private control, are being run primarily for their own interests rather than for the public good. Even on economic grounds, it is flawed, given that many old and infirm people will now be put offMoreover, the cultural significance is huge.
If you accept that there is such a thing as society, it functions best when its purpose is to protect the interests of the less fortunate and able, and while the loss of railway ticket offices, and those who staff them, may be considered a relatively insignificant matter, it has real meaning for a lot of people. It’s not the thin end of the wedge, but the wedge itself., represented by the Rail Delivery Group, whose corporate mantra is “Delivering Improvements in Customer Experience”.