Companies are always looking to add to and improve their workforce, but hiring looks a little different than it did 20 years ago.
And while many employers have been using automation in their hiring process for years, artificial intelligence is becoming more prevalent. Career services coach Ben Morrison works with job seekers in Cuyahoga County from ages 17 to 70. He believes AI could be a double-edged sword.He said his clients haven't run into issues with AI just yet, but it's something he keeps them aware of — especially those discouraged about their shot at landing the perfect position.