Mandarin couple hoping for Navy retirement splash has sunk $100K over 2 years into dream pool company has yet to finish

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The company, based out of Tampa with offices in Jacksonville, has an online track record showing a history of unhappy customers.

The homeowners, Derand and Deltria Lee, are now calling on the owners of Staycation Pools & Spas to finish the job they started. It’s been almost two years since the veteran couple signed a contract with Staycation Pools & Spas for their dream pool.

The couple said the pool has been sitting unfinished for nine months and signed paperwork shows the Lees have made over $100,000 in payments to the company. News4JAX talked with Jordan Hidalgo, the license holder for Staycation Pools. State records show he’s actually the license holder for six different pool companies. The Department of Business and Professional Regulations doesn’t show any complaints against his licenses.

Hidalgo could not provide a reason why the pool is sitting unfinished or a timeline for completion. News4JAX was directed to the president of Staycation Pools & Spas for an answer, but we have not heard back.

 

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