and can spark interest and curiosity in prospective customers. So business owners should not only focus on positive feedback but also treat bad reviews as a favorable circumstance.complaining about the service. Owner, replied to the Instagram comment, saying that the restaurant is still on soft opening when the customer dined in. She took it calmly and tried to convince the customer to come back and try their menu again.
Both good and bad reviews can be an avenue for customer engagement and can spark interest and curiosity in prospective customers. So business owners should not only focus on positive feedback but also treat bad reviews as a favorable circumstance.boosting search engine optimization
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