Warning: Here is what every business needs to know about product and service development

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In my career as a global expert in management and strategy and as the group chair of the Tom Oliver Group, I see one major mistake that companies keep repeating that is responsible for countless

1. Customer-centric innovation: In today’s dynamic business environment, innovation is critical to survival. However, innovation without a clear focus can lead to wasted resources and missed opportunities. The needs-based approach ensures that innovation is purposeful and guided by real-world demands. By understanding customer needs deeply, CEOs and business owners can identify white spaces in the market where no existing solution adequately addresses a specific problem.

4. Market relevance: The business landscape is characterized by rapid technological advancements, shifting consumer behaviors and competitive pressures. A needs-based approach allows businesses to stay agile and relevant. Regularly seeking customer feedback and adapting offerings accordingly ensures that products and services remain aligned with the market’s evolving needs. This adaptability is a critical advantage, enabling companies to pivot swiftly and maintain their competitive edge.

2. Cross-functional collaboration: Break down silos within your organization to encourage collaboration across departments. A multidisciplinary approach fosters diverse perspectives that can lead to more holistic solutions. Encourage regular communication and knowledge sharing among teams to ensure everyone is aligned with customer needs.

Imagine you’re a chef working on a brand-new recipe for a dish. The idea of an MVP in the business world is similar.

 

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