ChatGPT turns to business customers as popularity wanes

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OpenAI’s highest-performing model, GPT-4, will power ChatGPT Enterprise.

The ChatGPT business version uses the same OpenAI technology as Microsoft’s Bing Chat Enterprise.

The question of data security has become an important one for OpenAI, with major companies, including Apple, Amazon, and Samsung, blocking employees from using ChatGPT out of fear that sensitive information will be divulged. ChatGPT Enterprise will be powered by GPT-4, OpenAI’s highest-performing model, much like ChatGPT Plus, the company’s subscription version for individuals, but business customers will have special perks, including better speed.

The release came as ChatGPT struggled to maintain the excitement that made it the world’s fastest-downloaded app in the weeks after its release.According to analytics company Similarweb, ChatGPT traffic dropped by nearly 10% in June and again in July, falls that could be attributed to school summer breaks, it said.

A pair of studies by pollster Pew Research Center released on Monday also pointed to doubts about AI and ChatGPT in particular.

 

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