"It's wrong in some areas, and we've got to fix it," Adams said on Tuesday about the. "Any time you use technology, you need to put it into the real environment to iron out the kinks."
City officials announced the Microsoft-powered MyCity chatbot in October, touting the platform as a way for small businesses and landlords to ask "business-related questions." But explosively,last week that the chatbot was giving answers that are against the law, such as telling business owners it's okay to take tips from workers and that landlords could discriminate against people who use rental assistance.
The chatbot now has warnings on its website that "it's a beta product" and "its responses may sometimes be inaccurate or incomplete." And the website also tells people to double checkthat the company was fixing the chatbot, while New York City's Office of Technology and Innovation released a statement saying that "as soon as next week, we expect to significantly mitigate inaccurate answers.
And what's the point of using a chatbot if it's going to give you incorrect information that may lead you to breaking the law? Couldn't the money for this tech go towards, say, something decidedly low tech and yet beloved by all New Yorkers, like