'Charging like wounded bulls': Calls for greater transparency in the funeral industry to protect vulnerable customers

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When Jane Sinclair's mother died two years ago she organised a basic cremation through a funeral provider. She was charged $5,000, most of which was a professional service fee.

Funeral costs vary widely between states and service providerWhen their mother died two years ago, Jane Sinclair and her sister organised a basic cremation without a service through large Victorian funeral provider Tobin Brothers.It cost about $5,000, and by far the largest part of the charge was a professional service fee of almost $3,200.

She complained to the company and asked for a breakdown of the charge, and Tobin Brothers responded in writing. The Australian Competition and Consumer Commission said that customers have a right to request an itemised bill.

 

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It naturally follows as the end result from what is the atrocious aged care industry.

The dead are a market to exploit. Charming.

Hey price gouging is liberal party policy , privatisation pay's

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