focus on the customer experience reaping the rewards—and driving footfall away from computer screens and back to town centers.in Henley-in-Arden: an independent bar and restaurant, this small business started as a pop-up, but has developed into a thriving local hot spot, sourcing ingredients and staff locally. Their focus on a unique customer experience, as well as the food itself, is proving a winning formula.
in Sheffield is a prime example of this—a ladies-only gym that teaches women about fitness, the importance of nutrition and developing a positive mindset—it is contributing to creating a healthier community, and thatMentoring and support networks are also a major growth trend in small businesses. The value of a guide and supportive"tribe" is finally being fully understood and exploited.
Gfy