Poor business practices in financial services pose risk to consumers, Central Bank warns

The report notes how the financial landscape is “undergoing a number of significant changes [and] firms must navigate this rapid change in a manner that places the best interests of consumers at the heart of their commercial decision-making and avoid creating risks to consumers”.

“Our job is to ensure the financial system is operating in the best interest of consumers and the wider economy,” said the Central Bank’s director of consumer protection, Colm Kincaid.

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