Here's a story from John Rossman's upcoming book, "Steve Jobs told employees a short story when they were promoted to vice president at Apple. Jobs would tell the VP that if the garbage in his office was not being emptied, Jobs would naturally demand an explanation from the janitor. "Well, the lock on the door was changed," the janitor could reasonably respond. "And I couldn't get a key.
"When you're the janitor, reasons matter," Jobs told his newly-minted VPs. "Somewhere between the janitor and the CEO, reasons stop mattering." Rossman calls embracing that level of responsibility "owning your dependencies": Taking absolute responsibility for every possible dependency under your purview.You need parts to complete an order, and the shipment from your vendor is late? You should have made sure commitments were clear. You should have put contingencies and redundancies in place. The late shipment may be the vendor's fault ...
Why? Because the only thing they know they can control is themselves. They act as if success or failure is totally within their control. If they succeed, Don't waste any wasting mental energy hoping — or worrying — about what might happen. Put all your effort into making and making sure things happen. Be proactive.
Dress the same every day?
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