Huawei Principal Digital Transformation Consultant Jonathan Hopkinson delivered a keynote speech under the theme, “Accelerating Digital Operations Transformation towards Business Success” at the recently completed ‘Telcos of Tomorrow: The Evolution of African Telecoms’ forum.
Hopkinson further pointed out that digital transformation also has a role to play in making business more environmentally friendly. “Huawei invites all operators to carry out better experience, smarter operations, and richer business co-creation together,” he said. “For better experience co-creation together, Huawei believes that digital technologies such as cloud and AI, OSS data, BSS data, and social data are integrated with convergent intelligent data, which maximises data value, and reforms business decision-making models through data-driven digital experience transformation.
Both providers and operators, however, must realise that the network is becoming more complex, and that the increasing variety of services brought about by digital transformation require more nuanced service level agreements .
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