In the interim, Slack has continued developing its product, to better accommodate companies on Uber's scale. In 2017, it introduced Slack Enterprise Grid, a premium version of the product that the company has said can handle as many as 500,000 users. It's also added more security and privacy features.
Slack, like Dropbox before it, has a freemium model where users can start on a free plan and then switch to a paid plan as their needs and requirements grow. The company has attributed its success to this model, which makes it easier for small teams to start using it and bring more of their coworkers in.
Both Uber and Slack have had a tumultuous time on Wall Street after going public last year. Slack shares are down some 30% since its direct listing in June, while Uber shares have fallen since its May IPO as investors show skepticism of CEO Dara Khosrowshahi's plans to bring the company to profitability.
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Slack continues to enjoy the benefits of being the first mover in this space. Despite Microsoft Teams integrating with Word and Outlook, many companies still prefer Slack. It has become synonymous with the modern office despite Microsoft's dominance in office software.
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