Travel giant Tui has announced it will close 166 stores across the UK and Ireland.
In the latest blow to both the high street and the tourism industry, bosses say the closures are ‘accelerated’ as a result of theManaging director Andrew Flintham said: ‘We want to be in the best position to provide excellent customer service, whether it’s in a high street store, over the telephone or online, and will continue to put the customer at the heart of what we do.
‘It is therefore imperative that we make these difficult cost decisions, look after our colleagues during such unprecedented uncertainty and also offer a modern customer service.‘Customer behaviours have already changed in recent years, with 70% of all Tui UK bookings taking place online.‘We believe Covid-19 has only accelerated this change in purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own home.
Around 350 retail stores will remain following the closures. It is not yet known where the closures will be or how many jobs will be affected. The news comes after a number of shock announcements in recent weeks about huge losses of jobs on Britain’s high streets in the face of the pandemic.Around 7% of the company’s workforce is expected to be affected, mainly in its Nottingham support office.
Greedy bastards anyway. Empathy for the employees though.
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