A man has described a water company as “insensitive” for sending him a postcard that reads “welcome to your new home” after aIn August 2020, a water main burst at the home of gas engineer Nik Ross in Canterbury,After water flooded through his entire ground-floor flat, Mr Ross was forced to move out, staying at two hotels before he was rehoused byWhen Mr Ross moved into his new property, he received an unexpected note from South East Water – a card that read “home sweet home” on the front and...
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