The travel company says customers with non-refundable bookings whose vacations were cancelled due to the pandemic, and who have received a future travel credit or travel vouchers, can now request a full refund.Newsletter sign-up: Get The COVID-19 Brief sent to your inboxTo request a refund, eligible customers and travel agents must submit a request through an online COVID-19 refund request form by Aug. 27.
The new policy applies to hotels, flights and vacation packages booked on or before Friday for scheduled travel from Feb.1, 2020 onward.
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