Generative artificial intelligence is positioned on the Peak of Inflated Expectations on the Gartner Hype Cycle for Emerging Technologies 2023 and is expected to reach transformational benefit within two to five years.
“The popularity of many new AI techniques will have a profound impact on business and society,” says Arun Chandrasekaran, distinguished VP Analyst at Gartner. “The massive pre-training and scale of AI foundation models, viral adoption of conversational agents and the proliferation of generative AI applications are heralding a new wave of workforce productivity and machine creativity.”
“As the technologies in this Hype Cycle are still at an early stage there is significant uncertainty about how they will evolve,” adds Davis. “Such embryonic technologies present greater risks for deployment, but potentially greater benefits for early adopters.”: In addition to generative AI, several other emerging AI techniques offer immense potential for enhancing digital customer experiences, making better business decisions, and building sustainable competitive differentiation.
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