EOH, which is going through a credibility crisis, is setting an example with its policy of openness for employeesSomething has clearly gone awry in some SA workplaces, but how many? Is it that we just happen to know about the goings-on at, say, Bosasa and VBS, but that similar behaviour is taking place at other companies too? These are questions business leaders should be asking themselves.
It was reported in February that EOH has invited its entire employee base to utilise a new whistleblowing application. Importantly, the process is being spearheaded publicly by the CEO, Stephen van Coller. On February 25 he announced that the app had been launched as a “public service” and went on to make rousing statements about doing one’s duty for company and country.
Say organisation X is far from being in EOH’s unenviable position and is in fact doing quite well, and enjoying a strong reputation. Why go to the trouble of investing in a safe reporting line? These reasons are important, and should be of concern to organisational leaders as many potentially detrimental incidents of misconduct go unreported and therefore unnoticed. While most organisations in SA, in compliance with the Companies Act, have safe reporting mechanisms in place, these trends imply that there is a lack of trust in such reporting channels.
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