TORONTO — When talent search platform Plum noticed ChatGPT sending ripples through the tech world and beyond, it decided to turn right to the source to lay out how staff could and couldn't use the generative artificial intelligence chatbot.
It makes Plum one of several Canadian organizations codifying their stance around AI as people increasingly rely on the technology to boost their productivity at work. "But on the other hand, if you use it without putting guardrails, there's a lot of risks. There's the existential risks of our planet, but then there's the practical risks of bias and fairness or privacy issues."
A California lawyer similarly uncovered accuracy issues, when he asked the chatbot in April 2023 to compile a list of legal scholars who had sexually harassed someone. It incorrectly named an academic and cited a Washington Post article that did not exist.