Want to give your delivery driver a fat tip? 'Gig' companies may not allow it

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DoorDash, Uber, Lyft and others have limits on tips on their platforms, claiming that they are trying to prevent fraud, and customers trying to reward workers braving winter storms are being blocked from giving large tips on small purchases.

A 1994 movie called “It Could Happen To You” depicted a true story: Instead of giving a waitress a cash tip, a police officer told her he had purchased a lottery ticket and promised to split the proceeds with her if he won. He won $6 million, gave her $3 million and changed her life.The most popular on-demand platforms for ride-hailing and delivery limit the tip amount customers can give to workers, company representatives confirmed to MarketWatch.

Chipotle partners with the likes of DoorDash DASH, -0.08% and Uber Eats UBER, +0.32%, which also limit in-app tips for the workers who deliver for their platforms. The limits range from 50% at Chipotle to 100% to 200% of an order’s total, depending on the platform.The man whose tweet went viral, who told MarketWatch he wanted to be identified only as Ronnie, said he is a former DoorDash delivery worker and pizza-delivery driver who now orders food delivery about two to three times a week.

“Similar to many retailers, the Chipotle app includes safeguards around tipping to avoid human error, as well as fraud, to ensure its guests provide their intended dollar amount,” a spokesman said.Since apps limit tips, customers should know delivery workers appreciate cash tips, too. An Instacart worker in New Jersey who asked to be identified only as Andie told MarketWatch she was grateful for a customer who recently tipped $5 in-app and gave her an additional $30 cash tip in an envelope.

Whatever the in-app tip limits, delivery workers frequently complain in online forums about no tips or very small tips. That’s something Andie can relate to. One time she received a tip of 56 cents: “I was like, ‘Really, dude?'” A spokeswoman for Uber, which has long limited tips for its ride-hailing drivers, said that for Uber Eats, “Uber’s tip feature allows consumers to tip up to double their order size or $200, whichever is less. 100% of the tips go to the driver or courier.”

 

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CASH!!!!!!!!

jdcaughel lieferando only lets me tip up to 15% -- anyone who reaches my home in freezing weather with hot food deserves at least 25%.

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